FAQ's Page
Q: How long does it take to receive my order?
A: Orders typically process within 3-4 business days. Once your order ships, you will receive a tracking number.
Q: What are your store hours?
A: Our store hours are 10.30 AM to 8:00 PM. We are an online retailer and are available 24/7.
Q: How do I track my order?
A: Once your order is shipped, you will receive a confirmation email with tracking information. You can also log in to your account (if you have one) to track your order status.
Q: Do you offer customer service support?
A: Yes, we offer customer service support via phone, email, and live chat. Our contact information is on our website.
Q: Do you have a warranty on your products?
A: Most of our products come with a manufacturer's warranty. The warranty details will vary by product. Please refer to the product page or user manual for specific warranty information.
Q: How do I choose the right tool for my project?
A: We offer detailed product descriptions, specifications, and customer reviews to help you choose the right tool. Additionally, our customer service team is happy to answer your questions
Q: What is the difference between a corded and cordless power tool?
A: Corded power tools offer continuous power but require an outlet nearby. Cordless power tools offer portability and convenience but require battery charging.
Q: What brands of power tools do you carry?
A: We carry a wide variety of popular power tool brands, including INGCO, PRO CUT, MAF, DELI, HANBON, MAF PRO, HOMDUM
A: Orders typically process within 3-4 business days. Once your order ships, you will receive a tracking number.
Q: What are your store hours?
A: Our store hours are 10.30 AM to 8:00 PM. We are an online retailer and are available 24/7.
Q: How do I track my order?
A: Once your order is shipped, you will receive a confirmation email with tracking information. You can also log in to your account (if you have one) to track your order status.
Q: Do you offer customer service support?
A: Yes, we offer customer service support via phone, email, and live chat. Our contact information is on our website.
Q: Do you have a warranty on your products?
A: Most of our products come with a manufacturer's warranty. The warranty details will vary by product. Please refer to the product page or user manual for specific warranty information.
Q: How do I choose the right tool for my project?
A: We offer detailed product descriptions, specifications, and customer reviews to help you choose the right tool. Additionally, our customer service team is happy to answer your questions
Q: What is the difference between a corded and cordless power tool?
A: Corded power tools offer continuous power but require an outlet nearby. Cordless power tools offer portability and convenience but require battery charging.
Q: What brands of power tools do you carry?
A: We carry a wide variety of popular power tool brands, including INGCO, PRO CUT, MAF, DELI, HANBON, MAF PRO, HOMDUM
